The Pet Set has been awarded many accolades since our beginning in 1975 for its pet grooming spa. We are an exclusive member of the National Dog Grooming Association of America (NDGAA) which is reserved for certified master groomers only.
We offer grooming and bathing in spa services at both The Pet Set locations (Briarcliff Road and Piedmont Avenue).
Before it was all the rage The Pet Set was already using all natural and organic soap free shampoos, conditioners, and coat enhancement products on the pets we serviced.
We offer a wide range of products to meet any pet's skin and coat needs. Your groomer will be more than happy to advise you to what they might suggest in your pets initial consolation. If your veterinarian has prescribed a certain product we will be happy to substitute.
Our well trained grooming staff can do wonders with your pet. From "snoodles to poodles" we can do it all.
We cater to your pet and their individual needs as we want them to have a rich rewarding comfortable experience with us, and return often. When your pet is in the spa they are the center of attention, care and love. If your pet has special needs please let us know.
Both locations can accommodate dogs who are cage shy.
At Briarcliff we offer before and after cage free service in our daycare for dogs who have passed a daycare/boarding temperament test. Daycare the day of grooming services is complementary.
At Piedmont, our groomer have special areas in their rooms for pets to relax out of cage, by appointment only.
Our services are all inclusive so you always get the best possible outcome, for a fair price.
Canine Bathing Service
Includes a full coat brush out, soap free shampoo and coat conditioner, hand fluff drying, nail trimming, ear cleaning, anal glands, teeth brushing (if they let us), pad trimming (if requested), sanitary trim (if requested), and breath spray, cologne bow or bandanna.
Canine Mini Haircut Service
Includes a full coat brush out, soap free shampoo and coat conditioner, hand fluff drying, nail trimming, ear cleaning, trimming of face, feet and tail areas, anal glands (if requested), cologne bow or bandanna.
Canine Full Haircut Service
Includes a full coat brush out, soap free shampoo and coat conditioner, hand fluff drying, nail trimming, ear cleaning, anal glands (if requested), hair cut on the body, cologne bow or bandanna.
Feline Bathing Service (by appointment)
Includes a full coat brush out, dry bath* shampoo and coat conditioner, hand fluff drying, nail trimming, ear cleaning, breath spray, face, feet & tail trimming, cologne bow or bandanna.
Feline Full Haircut Service
Includes a full coat brush out, dry bath* shampoo and coat conditioner, hand fluff drying, nail trimming, ear cleaning, breath spray, hair cut on the body, cologne bow or bandanna. All feline services are by appointment as an add on express service only.
*Because of the potential high risk of feline bathing, our standard feline baths are a dry shampoo treatment, if you would like a wet bath shampoo treatment in your felines service there is an extra upcharge. Please call us for prices.
**Our feline baths are a dry shampoo treatment, if you would like a wet shampoo treatment there is a extra charge of $25-$35 dollars for a wet bath.
Piedmont Avenue: Monday - Saturday from 7:00 AM - 2:00 PM; Sunday from 9:00 AM - Noon. Late or afterhours appointments are available by speaking with your pets groomer for their availability.
(Piedmont offers later or after hour appointments, please contact the store directly to set this up)
Our prices or estimates are for a service based for a “tub ready pet”, we will always give you the estimate price range at check in, as each visit is unique. We encourage clients to brush out their pets and remove the matting if possible before arrival.
Matting, Tangle and Knots
We no longer demat pets as it is so painful for the pet, we will offer to trim out or do a shave down so you can start over, both of which are extra. The other option is to allow the owner to demat the pet and return for a regular service.
Our estimates are based on breeds, time of work and skills needed along with what the client is presenting us with. Prices can fluctuate from visit to visit depending upon what we are working with.
Our prices or estimates are for a service of a “tub ready pet”, we will always give you the estimate at check in as each visit is unique.
We do offer maintenance plans for regular grooming services at a reduced price.
SHAMPOOS AND CONDITIONERS
We offer a wide range of the finest shampoos and coat conditioners. Each is our own special (top secret mix) formula.
- Medicated Shampoo Treatment
- Oatmeal Shampoo and Conditioner Treatment
- Hypo Allergenic Shampoo and Conditioner Treatment
- Coat Color Enhancing Treatment
- Flea and Tick Natural or Chemical Treatment
These individual services if not already included, are available at individual rates, to add on, or as a walk in stand alone service:
- Blueberry Facials
- Express Service
- Gland Expression
- Hair Dye & Glitter - Piedmont Only
- Herbal Shampoo or Masks
- Scented Shampoos
- Medicated Treatments
- Mineral Bathing Treatments
- Mud/Massage Treatments
- Nail Polish
- Nail Grinding
- Nail Trimming
- PEK Open Close Open Therapy - Piedmont Only
- Shedless Outline Treatment
- Teeth Brushing & Breath Spray
- Waterless Bath
Usually the longest they are in a kennel is waiting for pickup.
If you would like your pet in and out under four hours we are happy to provide you with this service. This is great for seniors, puppies, or people on a tight schedule. There are only a few express appointments available each day made by appointment in advance, with a small additional fee. For felines we automatically charge for an express service.
For our regular grooming clients (3 visits or more in 6 months), we offer a free facial clean-up between upcoming grooming visits. A quick trim of the face, plus eye and ear cleaning and off they go. In order for us to provide this service it needs to be done by appointment.
Appointment or Prices
Bathing and haircut appointments can be made online or by calling 404-633-8755 (Briarcliff Road) or 404-249-6668 (Piedmont Avenue). Returning clients can text us at those numbers for an appointment. Online appointments are available on our web page, as are text requests from returning clients. We love texting and online as it allows us time to focus on pets in our care. Telephone calls only delay us from finishing.
If you would like a price range or estimate of services please call us. We cannot give an exact price until we see the pet
Standing Appointments or Multi Pet Discounts
For clients who make a regular Standing Appointment every 6 weeks and under we provide a reduced price for full grooming services. For clients who have 3 or more pets we offer a Multi Pet Discount. For exact price reductions please consult with our staff.
Cancellations or No Shows
Please alert us as soon as possible to any cancellations, usually 24 hours prior is adequate consideration. After one No Show we will require payment in full to make any grooming appointments.
Felines are scheduled for grooming early in the morning without the distraction of barking dogs, by appointment only. Felines require special handling all their own and we do our best to make sure your feline is safely and comfortably groomed. Felines range from tolerant to downright dangerous when it becomes professionally groomed. We let your cat tell us just how much grooming is going to be tolerated. Our feline bathing now automatically defaulted to a Dry Shampoo Treatment, if you want a Wet Shampoo Treatment there is an extra fee as it requires extra staff.
All pets are crated for their comfort and safety. Domesticated dogs still carry the genetic instinct as "den animals" and naturally seek the safety of their own secured territory when in new situations. If your pet is not crate friendly ask about our Express or Day Care Services where they can remain before or after spa services.
For the health and safety of your pet and the groomers that handle them, all grooming clients are required to show proof of current vaccinations, most particularly rabies. In the event of an animal bite, if the animal does not have current rabies vaccination proper reporting is required.
We employ safe restraint techniques that include a strap around the abdomen so your pet is secure and will not slip off of the grooming table or jump out of the tub. We have selective hair drying techniques, including several types of driers that offer alternative speeds with warm air or a fan circulating room temperature air as your pet requires. We also have the "Happy Hoodie" which covers your pet's head and ears like a tube sock during drying to greatly reduces stress during the drying procedure.
Animal Grooming is not without its possibilities of injury. We are using sharp tools and being that animals are not statues and can move suddenly injury is always possible. It is our intent to offer the safest service possible, should an accident happen you will always be alerted and the incident will be documented.
If your pet has medical issues we should be aware of, please tell us before we begin. Failure to disclose medical or health issues voids all guarantees.
For our grooming and bathing clients we know that sometimes mother nature happens, and fido or fluffy gets wet and messy right after a grooming or bathing service. If this happens within 24 hours of your last service and you need us to do a quick clean up let us know. A small fee to clean up is charged.
We want you to be happy with your pet's service. We are realistic and understand sometimes it's not quite right, or you may want a correction. If this is the case, please give us a call after your service and let us know what the issue is so we can schedule a correction appointment at no charge.
We will do everything possible to correct the issue if we can. In the event we cannot, we will explain why not and note your pets file of your preferences so it doesn't happen a second time.
Arrival and Check In
Please plan your time so you are not rushed at check in, this will allow you to meet with your pet's stylist and talk about the services you are considering. You will be advised of a pick-up range of time when you check-in.
For the safety of your pet and others we ask that our canine friends be brought in on a leash or carrier and felines should be brought in with a carrier.
Clients will meet with the groomer providing the service to communicate instructions. If the groomer doesn’t speak with you, they will call you before beginning.
Food and Water
If you feed your pet in the morning of their service we thank you for walking them before bringing them to us. We are happy to provide a midday snack and outside breaks in the play yard if requested. If your pet needs access to water at all times please let us know.
We are able to accommodate most schedules. Appointments are suggested, and walk ins are welcomed provided we have openings. We will want to keep your pet at least four hours or more depending upon our schedule. Please understand at TPS pets are rotated through their service having different things done at different times with resting intervals between the grooming process. They rarely are just sitting in a cage. We find this is what most pets prefer.
Our staff are professionals, and will treat all clients with respect and consideration. TPS cannot tolerate verbal or physical abuse in store or by telephone/internet, we always encourage polite conversation.
Due to the general nature of pet grooming it is impossible for us to pin point or guarantee an exact finish time, things happen and we won't rush to compromise on our services. We do provide a finish range of time, for pick up afterwards before we close. You can always text us to see how things are going. Please understand we work at the speed of comfort for the pet. Our typical default time is four hours.
We do try to call or text all clients when their pet(s) are finished at the number provided.
When your pet is finished they will be housed either in a clean finishing cage or their carrier. Day Care if you prefer. For the pets protection felines are always placed in their carrier when finished by the groomer.
Once clients are made aware of the finish time we respectfully ask a quick pick up your pet. If your pet is remaining all day please consider using our Daycare Services, or knowing your pets needs request a potty break time at check in for your pet.
As some staff leave after servicing your pet, we do not always have someone here to re-bathe a pet who soils itself (it happens).